SMS Terms & Conditions

Last updated: June 11, 2026

These Terms & Conditions govern the Freddy’s Glass, LLC internal Operations SMS messaging program.

1. Program description

Freddy’s Glass, LLC operates an internal Operations SMS program for authorized employees only. The program is used solely for internal business operations — for example, retrieving pricing data and order drafts for customer quote preparation and sharing order and job-status updates. No consumer, customer, or third-party recipients are enrolled.

2. Sender

All messages are sent by Freddy’s Glass, LLC.

3. Opt-in

Authorized employees opt in by texting START to (254) 347-2124 from their work-designated device. The system replies with a confirmation: “Freddy’s Glass: You are now subscribed to operations SMS. Reply STOP to unsubscribe, HELP for help. Msg & data rates may apply.” Opt-in is voluntary and is not a condition of employment, services, or any transaction. Employees may decline at any time without consequence.

4. Message frequency

Message frequency varies based on daily job and order volume.

5. Cost

Message and data rates may apply, depending on your mobile plan and carrier. Freddy’s Glass does not charge for the messages themselves.

6. Help

For help, reply HELP or INFO, or contact us at (254) 752-1506 or sales@freddysglass.com.

7. Opt-out

You may opt out at any time by replying STOP, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, or STOPALL. The system will reply with an unsubscribe confirmation, and no further messages will be sent unless you re-subscribe by texting START again.

8. Privacy

Mobile information collected through this program (phone number, message content, timestamps) is used solely for internal business operations. No mobile information will be shared, sold, or transferred to third parties or affiliates for marketing or promotional purposes. For full details on how we handle information, see our Privacy Policy.

9. Supported carriers

Carriers are not liable for delayed or undelivered messages.

10. Changes

We may update these Terms from time to time. The date above reflects the most recent update.

Contact: Freddy’s Glass, LLC · 5900 Franklin Ave Service Rd, Waco, TX 76710 · (254) 752-1506 · sales@freddysglass.com